Power Outages are a threat to many people on critical care or life support, and can occur unexpectedly. Therefore, the possibility exists that some members could be without power for an extended period. When an extended outage occurs, members should be prepared.
Texas law provides that certain members may be eligible for designation as Critical Care. Please be aware that this designation does not guarantee an uninterrupted, regular, or continuous power supply from your power line delivery company. Therefore, if electricity is a necessity, you must make other arrangements for on-site back-up capabilities or other alternatives in the event of loss of electrical service.
This designation helps us prepare members for any foreseeable outages as well as warnings for possible incidents. i.e. hurricanes.
Below is the application members must have approved to receive this designation:
Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.